Reputation Management That Protects Your Brand & Builds Trust
Turn five‑star feedback into revenue and tackle bad reviews before they hurt sales—all tracked in a real‑time dashboard you can check anytime.
Why Your Online Reputation Matters
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90 % of shoppers read reviews before buying and 88 % trust them as much as personal recommendations—meaning one bad page of Google results can tank sales.
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A single‑star jump on Yelp can boost revenue by 5‑9 %.
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89 % of customers expect a response when they leave a review—silence signals you don’t care.
In short, reputation equals revenue. Our package keeps yours spotless.
Our Reputation Management Service
Our Reputation Management Package rolls every tool—review monitoring, sentiment analysis, crisis support, and monthly reporting—into one straightforward, budget‑friendly plan. No tiers, no upsells, just everything you need to keep a five‑star brand image for $150 per month.
What’s Included
(all for $150 / month)Review Monitoring & Response – Google, Yelp, Facebook, TripAdvisor
Positive Feedback Strategy – automated prompts that turn happy customers into 5‑star advocates
Negative Feedback Resolution – templated workflows + human touch to rebuild trust fast
Social Listening & Brand Sentiment – track mentions across social and forums in real‑time
Competitor & Local SEO Insights – see how you stack up and spot gaps you can own
Monthly Reputation Report – clear actions, wins, and next‑month priorities
Crisis‑Management Playbook – ready‑to‑launch plan if a PR storm hits
Why It’s Cost‑Effective
Typical reputation agencies charge $500–$2,500 / mo for the same toolset.
At $150 / mo, you get pro‑level protection for less than the cost of one lost customer.
Frequently Asked Questions
What exactly is online reputation management for small business?
It’s the process of monitoring, improving, and defending everything customers see about you online—reviews, social mentions, search results, and news articles.
How fast can you remove negative reviews?
If a review violates platform guidelines (spam, hate, false claims) we flag it within 24 hrs. Otherwise we follow up publicly and privately to resolve the issue, often persuading the customer to update their rating.
Do online reviews really affect revenue?
Yes—a one‑star rating increase can lift sales by up to 9 %.
What’s a realistic reputation management cost for a local business?
Industry averages sit around $500–$2,500 / mo. Our flat $150 plan is purposely priced for small‑biz budgets
How do I get more positive reviews without begging?
Our email/SMS prompts trigger automatically after a successful purchase or service, directing happy customers to your preferred platforms while routing unhappy ones to a private feedback form.
Ready to Elevate Your Digital Presence?
Your organization deserves a digital marketing strategy that aligns with your mission and drives growth.
Let’s create a plan that works for you.
Book a free discovery call or request a free digital marketing audit today: